Frequently Asked Questions

Everything you need to know about shopping with Spring Mountain Apparel

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their mountain-ready gear sooner.

What is your return policy for seasonal apparel?

We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that seasonal clearance items are final sale.

How do I know which size will fit me best?

Each product page features a detailed 'Size & Fit' guide. Our apparel generally follows a true-to-size athletic fit, but we recommend measuring your favorite garment and comparing it to our charts.

Are your materials sustainably sourced?

Spring Mountain Apparel is committed to the outdoors. Over 60% of our current collection is made from recycled polyester or organic cotton, and we are working toward 100% sustainability by 2026.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options through Klarna.